Return Policy

Free Trial Period

Piler is available for purchase on our web site. The product is available for download and is fully functional. We provide a 30-day free trial period to enable you to fully evaluate the software to ensure that it meets your needs prior to making a purchase decision.

During your trial period, our support staff are available to assist in the deployment via email, Skype or SSH. We strongly recommend that all customers download, install, and test the trial version of Piler prior to making a purchase.

No Refunds Post Purchase

After receiving payment, you will receive the license key either in email or using another communication channel required to unlock the software. After the payment no refund will be given. This policy is in place since it would be impossible for you to return your registered version of our software.

We cannot issue a refund for the product under any circumstances given its licensing model. Please take advantage of the 30-day trial before you complete your purchase.

Acceptance of this Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.