Free Trial Period
We offer a fully functional, 30-day free trial of the Piler software to allow you to evaluate its features and suitability for your needs before making a purchase. During this period, our support team is available via email or SSH to assist with setup and usage.
No Refunds Post Purchase
Once payment is received and the license key has been delivered (typically via email or other secure communication), your purchase is considered final. Due to the nature of digital software and license-based activation, we cannot issue refunds under any circumstances.
Please ensure that you have sufficiently evaluated the software using the free trial period prior to purchasing a license.
EU Customers – Waiver of Right to Withdraw
By purchasing and downloading this software, you acknowledge and expressly agree that the performance of the contract has begun, and you waive your right of withdrawal under EU consumer protection laws (Directive 2011/83/EU, Article 16(m)).
Acceptance of this Policy
By placing an order for our software, you confirm that you have read, understood, and agree to this refund policy. If you do not agree with these terms, please do not proceed with the purchase.