Piler vs ArcMail
Next-generation archiving vs legacy appliances
Appliance Model vs Container Architecture
ArcMail built its reputation on hardware and virtual appliances for SMB email archiving. Piler Enterprise delivers the same simplicity with modern cloud-native architecture and advanced AI features.
ArcMail
- ❌Hardware/virtual appliance model
- ❌x86_64 only architecture
- ❌No AI/semantic search capabilities
- ❌Limited modern messaging support
- ❌Proprietary closed system
- ⚠️Capacity tied to appliance model
Piler Enterprise
- ✅Lightweight container deployment
- ✅AMD64 + ARM64 support
- ✅Built-in AI semantic search
- ✅Teams + Slack archiving included
- ✅Standard EML export, no lock-in
- ✅Scale storage independently
Feature Comparison
| Feature | ArcMail | Piler Enterprise |
|---|---|---|
| Deployment Model | Hardware / Virtual appliance | Docker containers |
| Deployment Time | 30-60 minutes | 2-5 minutes |
| Platform Support | x86_64 only | AMD64 + ARM64 |
| Full-Text Search | Yes | Yes (sub-200ms) |
| AI/Semantic Search | No | Yes (on-premise ML) |
| Sensitive Data Detection | No | Built-in Smart Insights |
| eDiscovery | Yes | Yes |
| Legal Hold | Yes | Yes |
| Microsoft Teams | Limited/No | Yes (included) |
| Slack Archiving | No | Yes (included) |
| Cloud Deployment | Limited | Any cloud (AWS, Azure, GCP) |
| Multi-Tenant (MSPs) | Limited | Yes (built-in) |
| Capacity Scaling | Buy larger appliance | Add storage dynamically |
Why Organizations Choose Piler Over ArcMail
📈 Future-Proof Architecture
ArcMail's appliance model dates from the pre-cloud era. When your business grows, you need new hardware.
Piler's container architecture scales with your needs. Add storage, increase search capacity, or migrate to the cloud - all without replacing your archive.
💬 Modern Messaging Support
ArcMail was built for email. Teams and Slack weren't even invented when the product was designed.
Piler archives email, Microsoft Teams, and Slack messages in a unified platform. One search, all your communications.
🤖 AI That Runs On-Premise
ArcMail offers basic keyword search. Finding related emails requires guessing the right terms.
Piler's semantic search finds emails by meaning, not just keywords. Search for "budget approval" and find relevant messages even if they use different words.
☁️ Deploy Anywhere
ArcMail ties you to their appliance. Moving to the cloud means replacing your entire archive system.
Piler runs on any Docker-capable host: your data center, AWS, Azure, GCP, or even ARM-based instances for 30-40% cost savings.
Built for Growing Organizations
ArcMail targets SMBs, but locks them into appliances they'll outgrow. Piler grows with you.
Ready for Modern Archiving?
Try Piler Enterprise free for 30 days. No appliance to ship, no hardware to configure.