Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using mailpiler.com (the "Website"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Website.

These Terms apply to the Website only. Use of Piler Enterprise software is governed by the separate End User License Agreement (EULA).

2. Website Use

2.1. You may use the Website to:

• Learn about Piler Enterprise email archiving software and services
• Download evaluation versions and documentation
• Access support resources and community forums
• Request demos, trials, and contact our sales team
• Read our blog and educational content

2.2. You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the Website
• Interfere with or disrupt the Website or servers
• Use automated systems (bots, scrapers) without permission
• Misrepresent your identity or affiliation
• Upload malicious code or content

3. Free Trials and Evaluations

3.1. We may offer free trial licenses for Piler Enterprise software. Trial licenses are provided "as is" for evaluation purposes only.

3.2. Trial licenses are subject to the terms specified at download and may expire after a specified period (typically 30 days).

3.3. We reserve the right to terminate or refuse trial access at any time for any reason.

3.4. Trial licenses do not include any warranty, support commitment, or service level agreement unless explicitly stated.

4. Intellectual Property

4.1. All content on the Website, including text, graphics, logos, images, videos, software, and documentation, is the property of Piler or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2. You may not reproduce, distribute, modify, or create derivative works from Website content without our express written permission.

4.3. "Piler," "Piler Enterprise," and related logos are trademarks of Piler. You may not use these trademarks without permission.

5. User Submissions

5.1. If you submit feedback, suggestions, ideas, or other information to us through the Website (via contact forms, support tickets, or forums), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate such submissions.

5.2. You represent that any submissions you provide do not violate any third-party rights or applicable laws.

6. Third-Party Links

The Website may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content, privacy policies, or practices. Your use of third-party websites is at your own risk.

7. Privacy

Your use of the Website is subject to our Privacy Policy, which describes how we collect, use, and protect your information.

8. Software Usage Data Collection

8.1. Important Notice: Piler Enterprise software transmits aggregated usage statistics to our billing servers for license compliance and billing purposes. By downloading and installing the software, you agree to the usage data collection terms described in the End User License Agreement.

8.2. The software collects domain-level statistics (domain names, user counts, email counts) but does NOT collect email content, email metadata, or personal information.

8.3. Network Requirements: The software requires outbound HTTPS access to billing1.mailpiler.com and billing2.mailpiler.com (port 443) for license compliance reporting.

9. Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Website will be uninterrupted, secure, or error-free
• Information on the Website is accurate, complete, or current
• Defects will be corrected
• The Website or servers are free of viruses or harmful components

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PILER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED €100 (ONE HUNDRED EUROS).

11. Indemnification

You agree to indemnify, defend, and hold harmless Piler and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Website

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically.

13. Termination

We may terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Website will immediately cease.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts located in Budapest, Hungary.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Piler regarding your use of the Website.

17. Contact Information

If you have questions about these Terms, please contact us:

• Email: sales@mailpiler.com
• Support: Visit our Support page