Piler vs N-able Mail Assure
Self-hosted control vs cloud dependency for MSPs
Two Approaches for MSPs
N-able Mail Assure (formerly SolarWinds) bundles archiving with email security in their cloud. Piler Enterprise gives MSPs full control with self-hosted multi-tenant archiving and advanced AI features.
N-able Mail Assure
- ❌Cloud-only, no self-hosted option
- ❌Customer data in N-able's infrastructure
- ❌Limited archive customization
- ❌No AI/semantic search
- ❌Bundled with email security (pay for both)
- ⚠️Subject to SolarWinds security history
Piler Enterprise
- ✅Self-hosted or your cloud, your choice
- ✅Customer data stays in your infrastructure
- ✅Full customization and white-labeling
- ✅Built-in AI semantic search
- ✅Archiving-only pricing (use your own security)
- ✅Standard data formats, easy migration
Feature Comparison
| Feature | N-able Mail Assure | Piler Enterprise |
|---|---|---|
| Deployment Model | Cloud-only (SaaS) | Self-hosted / Your cloud |
| Data Location | N-able data centers | Your infrastructure |
| Multi-Tenant | Yes | Yes (built-in) |
| Full-Text Search | Yes | Yes (sub-200ms) |
| AI/Semantic Search | No | Yes (on-premise ML) |
| Sensitive Data Detection | Limited | Built-in Smart Insights |
| eDiscovery | Yes | Yes |
| Legal Hold | Yes | Yes |
| Microsoft Teams | Limited | Yes (included) |
| Slack Archiving | No | Yes (included) |
| Email Security Bundle | Required (bundled) | Optional (use any) |
| White-Label / Branding | Limited | Full customization |
| API Access | Yes | Yes |
Why MSPs Choose Piler
🔐 Data Sovereignty
With Mail Assure, your clients' email archives live in N-able's cloud. Some clients - especially in regulated industries - won't accept that.
Piler runs in your infrastructure. Offer clients guaranteed data residency in their country, their region, or even their own premises.
💰 Better Margins
Mail Assure bundles archiving with email security. If you already have a security stack, you're paying twice.
Piler is archiving-only pricing. Use your preferred email security solution. Keep more margin on each deal.
🛡️ Security Track Record
The SolarWinds supply chain attack in 2020 affected thousands of organizations. N-able was spun off from SolarWinds in 2021.
Piler runs in your infrastructure with standard components (MariaDB, Manticore). Your data stays in standard formats you can always export.
🤖 Differentiate with AI
Mail Assure offers basic keyword search. Every MSP using it has the same features.
Piler's semantic search and Smart Insights (sensitive data detection) let you offer capabilities your competitors can't match - all running in your infrastructure.
Built for MSP Operations
Piler's multi-tenant architecture was designed for service providers from day one.
True Multi-Tenancy
Isolated tenant databases, per-tenant settings, unified management console
White-Label Ready
Custom branding, your domain, your support contact info
Usage Reporting
Per-tenant metrics for billing, storage usage, and compliance reporting
Take Control of Your Archive
Try Piler Enterprise free for 30 days. See why MSPs are switching from cloud-only solutions.