Multi-Tenant Pricing
Provide email archiving services to your customers with flexible, per-server licensing
Who Is Multi-Tenant Pricing For?
Multi-tenant pricing is designed for businesses that provide email archiving services to multiple independent customers (tenants), such as:
- Managed Service Providers (MSPs) offering email archiving to SMB clients
- Hosting Companies adding email archiving to their service portfolio
- SaaS Email Archiving Providers building their own white-label service
- Enterprise IT Departments serving multiple subsidiaries or business units
Not sure if you need multi-tenant? If you're archiving email for a single company (even with multiple domains), use our standard pricing instead.
How Multi-Tenant Pricing Works
Simple per-server licensing, regardless of tenant count or total users
Base License
Unlimited tenants, unlimited users, unlimited storage
- All enterprise features included
- Complete tenant isolation
- Per-tenant branding & customization
- API access for automation
- 30-day free trial
- 14 days included support
Technical requirement: License key requires minimum 2 tenants to be configured to activate multi-tenant mode.
Scale with Additional Servers
Growing your multi-tenant service? Add more servers to handle increased load and storage requirements.
Worker Node
- Handles email storage & indexing
- Distributes load across tenants
- Discounted from base (40% off for scale)
Frontend Node
- Load balancing & routing
- Required for multi-node setup
- Aggregates search results
Multi-Year Discounts Available
- 3-year prepay:Save 10%
- 5-year prepay:Save 20%
Applies to base license and all additional servers
Real-World Examples
See how multi-tenant pricing scales with your business
5 Tenants, Single Server
20 Tenants, Multi-Node
100 Tenants, High Scale
How Per-Server Licensing Works
What Counts as a Server
- • Each Piler application instance (frontend or worker)
- • Virtual machines running Piler software
- • Docker containers running Piler services
What Doesn't Count
- • Database servers (MariaDB, PostgreSQL, etc.)
- • Storage servers (NFS, S3, etc.)
- • Test or staging environments
Free Testing
Your license includes 1 short term test environment at no additional cost. Only production servers count toward licensing.
Why Per-Server Pricing Makes Sense
Fair & Predictable
- No surprises - you control your server count
- Scales with your actual infrastructure
- Industry standard (Oracle, SQL Server, etc.)
Better Than Alternatives
- No per-user fees (unlimited users)
- No storage limits (unlimited tenants)
- Encourages efficient architecture design
Optional Features
Enhance your multi-tenant deployment with advanced AI and ML capabilities
ML-Powered Scanner
OPTIONAL ADDONAdd ML-powered phishing detection (95-98% accuracy) and semantic search, plus automated PII detection and email categorization across all your tenants.
Scanner Addon Pricing for Multi-Tenant
20% of €2,000 base license
20% of €1,200 worker node
💡 Example: Multi-tenant deployment with 1 frontend + 2 workers (€3,500 base) → Scanner on both workers: €400 + (1 × €240) = €640/year total. Scanner addon is licensed per server.
Compliance Scanning
Detect PII across all tenants
ML Phishing Detection
95-98% accuracy, <20ms
Auto-Categorization
Per-tenant custom categories
Semantic Search
Find by meaning, not keywords
💡 Trial includes scanner: All 30-day trial licenses include the scanner feature at no cost. Add it to your production license after trial ends.
💰 Maximize ROI with ARM64
For service providers handling multiple tenants, ARM64 deployment means 30-40% lower infrastructure costs at scale. Piler Enterprise runs natively on both x64 and ARM64.
- Lower per-tenant costs with ARM cloud instances
- Better margins for your email archiving service
- Scale efficiently with AWS Graviton or Oracle Ampere
Frequently Asked Questions
Can I start with a single server and add more later?
Yes! Your base license includes one server. As your business grows, simply add additional worker or frontend nodes by contacting us to update your license. Changes take effect immediately.
Do I need a frontend node if I only have 2 worker nodes?
Yes. Multi-node deployments require a frontend node to coordinate routing, load balancing, and search aggregation across worker nodes. This is a technical requirement of the architecture.
What if I have 50 tenants but low volume? Do I still need multiple servers?
No. Tenant count doesn't affect licensing - only server count matters. If a single server handles your load, that's all you pay for. Per-server pricing ensures you only pay for infrastructure you actually use.
Is professional installation included?
Installation services are optional and priced separately. We offer several installation packages. See our Installation Services page for details.
What support is included?
All licenses include 14 days of free support after purchase. For ongoing support, we offer several support plans. See our Support page for details.
Ready to Get Started?
Start your 30-day free trial today - no credit card required
Questions? Contact us here